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Frequently Asked Questions
HomeFrequently Asked Questions

I want my order delivering to my home address but I might not be in when it is delivered?

We use Citylink or Royal Mail to deliver your parcel.
Royal Mail will leave a card for you to collect your parcel from your local sorting office if you are out at the time of delivery.
Citylink will attempt to deliver your parcel twice before you have to collect the parcel. If you have any instructions about leaving the parcel somewhere on your property or with a neighbour just send an email to enquiries@allsports-int.co.ukeither when you place your order or when Citylink has made an attempt to deliver your parcel and we will happily pass these instructions onto Citylink so that you don't have to go through the automated delivery line.

Why is Paypal the only method of payment?

Paypal is a secure checkout gateway for purchasing goods online.
You do not have to have a Paypal account to pay through Paypal on our website. Paypal will simply securely checkout your payment if you want to pay by credit card or debit card. You do not have to sign up to any agreements or accounts - jsut enter your card details as you would have done on our old website and Paypal will organise the payment for you.

My login details are not recognised

If you had an account on the old-style website the login details will not be remembered. You can re-register on the new website or we have added a new facility where you can skip login and checkout as a guest so no need to remember usernames and passwords.